# Cloud Fixes - the new name for Certus Technologies!

> IT support and consultancy for business


## Pages

- [Client Testimonials](https://cloudfixes.com/clm/): Working within an industry that is becoming more and more reliant on IT services, Certus Technologies’ ability to quickly understand our business and requirements proved key to providing the development and infrastructure we needed. Certus provide a first class service in support of out infrastructure, system development and assistance in our transition to the cloud.
- [Contact Us](https://cloudfixes.com/about-us/contact-us/)
- [IT Support](https://cloudfixes.com/services/pc-and-network-protection/): Outsource your IT – many small companies don’t have the resources to devote to running an IT department and would rather focus their attentions on what they’re good at – their core business.  Outsource as much or as little of your IT to us and let us take the strain away from you. We have over 16 years’ of experience helping small and medium sized business with their IT support.  Over that time, technologies have changed a great deal and our clients have appreciated us keeping up with the new trends and systems that allow them to save money and run
- [Development and other services](https://cloudfixes.com/services/other-services/): As well as the mainstream IT services and products, Cloud Fixes employ experts in specialist fields that you may be able to use for specific projects. Business Analysis – Cloud Fixes have specialists who have worked in various private and public sector organisations, providing project management and business analysis services.  If you are running a project and need help around writing functional requirements, test plans, user training, familiarisation manuals etc, contact us to find out how we can help you. Databases – we have worked with banks, financial institutions, insurance companies and other small business in building and designing specialist databases, migrating data between systems
- [Microsoft 365](https://cloudfixes.com/services/office-365/): Microsoft 365 (formerly Office 365) is your complete Office in the cloud. It gives you the familiarity and power of Office with the flexibility and security of the cloud. Because Microsoft 365 is powered by the cloud, you can work and access your files from virtually anywhere, anytime and any device. Modernize your productivity and business with Office 365. Do more by connecting the right people, ideas and information in your business anytime, anywhere. Use Office on all your devices Be more productive across laptops, tablets, and smartphones Work within one consistent and device optimised experience Install the full Office desktop
- [VOIP Phones](https://cloudfixes.com/services/internet-phones/): Internet telephones, also known as SIPP, VOIP or hosted phones have many advantages of traditional landlines. We partner with leading suppliers in this field, offering a complete communications service for businesses that provides an extensive range of fixed and mobile telephony capabilities via an easy-to-use web portal. Administrators can quickly configure the system according to their organisation’s changing requirements, while employees can manage calls easily and effectively. With only a minimal capital outlay required, a reliable and proven service, and a jargon free approach to telephony and communications, internet phones are suitable for any sized business looking to improve their productivity
- [Hosted Desktop](https://cloudfixes.com/services/hosted-desktop/): If you are moving your IT to the cloud it could be a daunting prospect, but it doesn’t have to be if you work with the right people.   Cloud Fixes are experienced and professional IT support and cloud computing experts who specialise in Hosted Desktops, Office 365 and other cloud based technologies such as VoIP and online CRM. UK based cloud hosting pioneers Your Office Anywhere are one of the country’s longest established hosted desktop providers. Cloud Fixes have been working with Your Office Anywhere for many years and most of their customers have moved their entire systems onto the Your
- [CRM](https://cloudfixes.com/services/crm/): Customer Relationship Management is an increasingly important part of everyday life for small businesses. We have partnered with an award-winning, UK-based hosted CRM company, InTouch, to provide you with excellent CRM features. Powerful CRM – use the system to capture all you contacts, right through the sales pipeline process.  These contacts can be added manually, automatically via a web form from your website or even bulk through CSV imports. Email Marketing – using your contacts list that you have carefully built up, you can then plan and execute email marketing campaigns using in-built templates and the ability to design your own.
- [Internet connectivity](https://cloudfixes.com/services/internet-connectivity/): Cloud Fixes have partnered with Spitfire Network Services in order to be able to provide our customers with the highest quality telecommunication products and services. Spitfire are one of the UK’s leading independent business telecoms companies and put emphasis on engineering skills and customer service, with the aim of building long-term business relationships – delivering innovative, award-winning solution and significant cost savings. Providing excellent service is at the heart of what Spitfire do, all their Support Technicians are trained to solve faults, with 80% of cases being resolved by the Technician who answered the call. This provides us with the platform
- [Services](https://cloudfixes.com/services/): Reach for the cloud Let us help in your transition to the cloud, utilising a variety of hosted solutions that will ensure you business runs more efficiently and at a lower cost.   Hosted desktop servers For businesses that have multiple offices but don’t want the expense of servers and dedicated links, hosted desktop offers an excellent, cost effective solution with systems and data hosted in the cloud, allowing access to users from multiple devices in any location. With datacentres in the UK and a pay-as-you-use pricing model with no capital costs, remote desktop services is an excellent choice for all sorts
- [Support](https://cloudfixes.com/about-us/existing-customers-2/): Support for existing customer is provided through our helpdesk.   If you have been requested to install TeamViewer on your machine, please click on the link appropriate for your machine, below:
- [About Us](https://cloudfixes.com/about-us/): Established in March 2000, the company was set up to provide ad-hoc and contract IT services to local businesses, primarily in the SME market. Since then it has grown and developed its core range of skills to offer a comprehensive range of IT services nationwide to companies of all sizes, from owner-managed businesses to blue-chip organisations. In 2016, we re-rebranded, from Certus Technologies to Cloud Fixes, to allow us to focus on cloud-based services that allow small businesses to run more efficiently. We pride ourselves on offering a fully customisable and personal service to our customers – there is no need

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